Privacy policy
Effective October 9, 2026. This policy describes Rumpel Video at rumpelstiltskinvideo.com.
What we collect
We store your account name, email, password hash, session information, uploaded photo, generation settings, output videos, task status, and credit and payment records. We do not receive your full payment card details.
How your photo is used
When you generate, we send a prepared copy of your uploaded photo and scene instructions to our AI service provider, Kie. It processes the request through the selected video model. Only upload photos you have permission to use. We do not use your uploads to train our own models. Provider retention and processing practices are separate from ours.
Other service providers
Stripe processes checkout. Our email delivery provider sends account verification and password reset messages. Hosting and database providers store the service’s operational data. Google sign-in is used only if offered and chosen. These providers process the information needed to deliver their services.
Storage and access
Your output downloads require your signed-in account. We keep input photos and outputs for 30 days from the request date for completed or failed tasks, then remove them from our storage. An unresolved task may be retained while we investigate its outcome. Provider copies may follow a different retention schedule. Account and transaction records are retained while needed to operate the account, handle disputes, or meet applicable obligations.
Cookies and analytics
Essential cookies keep you signed in. Optional analytics loads only after you choose to allow it. You can disable analytics using the control at the bottom of the page when it is enabled. We do not send uploaded images, passwords or payment details to analytics.
Your choices
You can request access, correction or deletion through the contact page. Deletion may exclude records we need to keep for payment disputes or legal obligations. Download any videos you want to keep before requesting deletion.
Contact
Use the contact page for privacy questions and account requests.